Privacy Policy

01 Introduction

Welcome to XerService. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

02 Information We Collect

We collect information that you provide directly to us when you create an account, place an order, or communicate with us. This may include:

• Name and contact information (email, phone number)
• Account credentials
• Payment information (processed securely via Razorpay)
• Documents and files you upload for printing

03 How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our service
• Processing your printing orders
• Notifying you about the status of your orders
• Providing customer support
• Improving our website and user experience

04 Data Retention and Security

We implement appropriate technical and organizational security measures to protect your data. Guest uploads are automatically deleted from our servers after 2 hours to ensure your privacy and data security.

05 Third-Party Services

We use Razorpay for payment processing. We do not store your credit card or bank details on our servers. Your payment information is handled by Razorpay in accordance with their privacy policy.

06 Contact Us

If you have any questions about this Privacy Policy, please contact us at support@xerservice.com.